Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.
Category Scores
Issues to Review
Prioritized issue groups from the latest Plugin Check scan
Maintainability
312
14 issue groups
Security
190
9 issue groups
I18n
59
2 issue groups
WARNINGMaintainabilityNon-prefixed functionFunctions declared in the global namespace by a theme/plugin should start with the theme/plugin prefix. Found: "_WO".57
- Category
- Maintainability
- Occurrences
- 57
- Severity
- warning
Sample message
Functions declared in the global namespace by a theme/plugin should start with the theme/plugin prefix. Found: "_WO".
WARNINGMaintainabilityNon-prefixed global variableGlobal variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$GLOBAL".55
- Category
- Maintainability
- Occurrences
- 55
- Severity
- warning
Sample message
Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$GLOBAL".
ERRORI18nText Domain MismatchMismatched text domain. Expected 'freshdesk-support' but got 'fd_ticket'.49
- Category
- I18n
- Occurrences
- 49
- Severity
- error
Sample message
Mismatched text domain. Expected 'freshdesk-support' but got 'fd_ticket'.
WARNINGMaintainabilityNon-prefixed hook nameHook names invoked by a theme/plugin should start with the theme/plugin prefix. Found: "determine_current_user".47
- Category
- Maintainability
- Occurrences
- 47
- Severity
- warning
Sample message
Hook names invoked by a theme/plugin should start with the theme/plugin prefix. Found: "determine_current_user".
WARNINGSecurityNonce verification recommendedProcessing form data without nonce verification.40
- Category
- Security
- Occurrences
- 40
- Severity
- warning
Sample message
Processing form data without nonce verification.
ERRORSecurityOutput is not escapedAll output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$all_plugins[$plugin]['Name']'.38
- Category
- Security
- Occurrences
- 38
- Severity
- error
Sample message
All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$all_plugins[$plugin]['Name']'.
WARNINGMaintainabilityDirect QueryUse of a direct database call is discouraged.35
- Category
- Maintainability
- Occurrences
- 35
- Severity
- warning
Sample message
Use of a direct database call is discouraged.
WARNINGMaintainabilityNo CachingDirect database call without caching detected. Consider using wp_cache_get() / wp_cache_set() or wp_cache_delete().34
- Category
- Maintainability
- Occurrences
- 34
- Severity
- warning
Sample message
Direct database call without caching detected. Consider using wp_cache_get() / wp_cache_set() or wp_cache_delete().
WARNINGSecurityRequest data is not unslashed$_GET['action'] not unslashed before sanitization. Use wp_unslash() or similar34
- Category
- Security
- Occurrences
- 34
- Severity
- warning
Sample message
$_GET['action'] not unslashed before sanitization. Use wp_unslash() or similar
WARNINGSecurityInput is not validatedDetected usage of a possibly undefined superglobal array index: $_GET['settings-updated']. Check that the array index exists before using it.19
- Category
- Security
- Occurrences
- 19
- Severity
- warning
Sample message
Detected usage of a possibly undefined superglobal array index: $_GET['settings-updated']. Check that the array index exists before using it.
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ERRORSecurityException output is not escaped18
- Category
- Security
- Occurrences
- 18
- Severity
- error
Sample message
All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '"AccessToken {$class} does not implement required revokeToken method"'.
ERRORSecurityUnsafe printing function18
- Category
- Security
- Occurrences
- 18
- Severity
- error
Sample message
All output should be run through an escaping function (like esc_html_e() or esc_attr_e()), found '_e'.
ERRORMaintainabilitymysql PDO16
- Category
- Maintainability
- Occurrences
- 16
- Severity
- error
Sample message
Accessing the database directly should be avoided. Please use the $wpdb object and associated functions instead. Found: \PDO.
ERRORMaintainabilityMissing direct file access protection16
- Category
- Maintainability
- Occurrences
- 16
- Severity
- error
Sample message
PHP file should prevent direct access. Add a check like: if ( ! defined( 'ABSPATH' ) ) exit;
ERRORMaintainabilitydate date13
- Category
- Maintainability
- Occurrences
- 13
- Severity
- error
Sample message
date() is affected by runtime timezone changes which can cause date/time to be incorrectly displayed. Use gmdate() instead.
WARNINGSecurityInput is not sanitized13
- Category
- Security
- Occurrences
- 13
- Severity
- warning
Sample message
Detected usage of a non-sanitized input variable: $_GET['action']
WARNINGMaintainabilitySchema Change10
- Category
- Maintainability
- Occurrences
- 10
- Severity
- warning
Sample message
Attempting a database schema change is discouraged.
ERRORI18nMissing Arg Domain10
- Category
- I18n
- Occurrences
- 10
- Severity
- error
Sample message
Missing $domain parameter in function call to __().
WARNINGMaintainabilityNon-prefixed constant9
- Category
- Maintainability
- Occurrences
- 9
- Severity
- warning
Sample message
Global constants defined by a theme/plugin should start with the theme/plugin prefix. Found: "DOING_OAUTH".
ERRORMaintainabilitywp function not compatible with requires wp6
- Category
- Maintainability
- Occurrences
- 6
- Severity
- error
Sample message
Function "get_sites()" requires WordPress 4.6.0, but your plugin minimum supported version is WordPress 3.4.0.
ERRORSecuritySQL query is not prepared5
- Category
- Security
- Occurrences
- 5
- Severity
- error
Sample message
Use placeholders and $wpdb->prepare(); found $prepare
WARNINGMaintainabilityslow db query meta query5
- Category
- Maintainability
- Occurrences
- 5
- Severity
- warning
Sample message
Detected usage of meta_query, possible slow query.
WARNINGSecurityMissing nonce verification5
- Category
- Security
- Occurrences
- 5
- Severity
- warning
Sample message
Processing form data without nonce verification.
WARNINGMaintainabilityMissing Version5
- Category
- Maintainability
- Occurrences
- 5
- Severity
- warning
Sample message
Resource version not set in call to wp_register_script(). This means new versions of the script may not always be loaded due to browser caching.
WARNINGMaintainabilityNon-prefixed class4
- Category
- Maintainability
- Occurrences
- 4
- Severity
- warning
Sample message
Classes declared by a theme/plugin should start with the theme/plugin prefix. Found: "Fresh_Desk_Official".
External Connections
Potential connections found in static code analysis.
Outbound calls
155
External assets
0
Incoming endpoints
4
Notable Domains
Platform / Reference Domains
External Asset Domains
No external asset domains detected.
Incoming Endpoints
wp_ajax
Admin AJAX endpoints3
admin_post
wp_ajax
wp_ajax
Score History
First score snapshot
v2.4.1
23
Latest
- Findings
- 580
- Errors
- 194
- Warnings
- 386
- Check
- 2.0.0
| Scan | Score | Findings | Errors | Warnings | Plugin | Check |
|---|---|---|---|---|---|---|
| Latest | 23 | 580 | 194 | 386 | v2.4.1 | 2.0.0 |
Relationship Map
Author, categories, issues, domains, and nearby plugins.