The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.
Category Scores
Issues to Review
Prioritized issue groups from the latest Plugin Check scan
Security
9
3 issue groups
I18n
3
1 issue group
Maintainability
3
3 issue groups
Repo Compliance
1
1 issue group
ERRORSecurityOutput Not EscapedAll output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$apiCode['organization']'.7
- Category
- Security
- Occurrences
- 7
- Severity
- error
Sample message
All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$apiCode['organization']'.
ERRORI18nText Domain MismatchMismatched text domain. Expected 'helpcrunch-live-chat' but got 'helpcrunch'.3
- Category
- I18n
- Occurrences
- 3
- Severity
- error
Sample message
Mismatched text domain. Expected 'helpcrunch-live-chat' but got 'helpcrunch'.
ERRORSecurityregister setting MissingSanitization missing for register_setting().1
- Category
- Security
- Occurrences
- 1
- Severity
- error
Sample message
Sanitization missing for register_setting().
ERRORSecurityUnsafe Printing FunctionAll output should be run through an escaping function (like esc_html_e() or esc_attr_e()), found '_e'.1
- Category
- Security
- Occurrences
- 1
- Severity
- error
Sample message
All output should be run through an escaping function (like esc_html_e() or esc_attr_e()), found '_e'.
ERRORMaintainabilityinvalid tested upto minorTested up to: 7.0.0 The version number should only include major versions 7.0.1
- Category
- Maintainability
- Occurrences
- 1
- Severity
- error
Sample message
Tested up to: 7.0.0 The version number should only include major versions 7.0.
WARNINGMaintainabilitymismatched plugin namePlugin name "HelpCrunch - Live Chat, Chatbot & Knowledge Base for Customer Service" is different from the name declared in plugin header "HelpCrunch Live Chat".1
- Category
- Maintainability
- Occurrences
- 1
- Severity
- warning
Sample message
Plugin name "HelpCrunch - Live Chat, Chatbot & Knowledge Base for Customer Service" is different from the name declared in plugin header "HelpCrunch Live Chat".
ERRORMaintainabilitymissing direct file access protectionPHP file should prevent direct access. Add a check like: if ( ! defined( 'ABSPATH' ) ) exit;1
- Category
- Maintainability
- Occurrences
- 1
- Severity
- error
Sample message
PHP file should prevent direct access. Add a check like: if ( ! defined( 'ABSPATH' ) ) exit;
ERRORRepo Complianceplugin header no licenseMissing "License" in Plugin Header. Please update your Plugin Header with a valid GPLv2 (or later) compatible license.1
- Category
- Repo Compliance
- Occurrences
- 1
- Severity
- error
Sample message
Missing "License" in Plugin Header. Please update your Plugin Header with a valid GPLv2 (or later) compatible license.
Score History
First score snapshot
v2.0.12
69
Latest
- Findings
- 16
- Errors
- 15
- Warnings
- 1
- Check
- 2.0.0
| Scan | Score | Findings | Errors | Warnings | Plugin | Check |
|---|---|---|---|---|---|---|
| Latest | 69 | 16 | 15 | 1 | v2.0.12 | 2.0.0 |
Related Plugins
10k+ active installs
20k+ active installs
2k+ active installs
3k+ active installs
2k+ active installs
2k+ active installs