The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.
69
Score
15
Errors
1
Warnings
+0
Change
Category Scores
Security48
Repo94
Performance100
Maintainability94
Issues to Review
Prioritized issue groups from the latest Plugin Check scan
Security
9
3 issue groups
I18n
3
1 issue group
Maintainability
3
3 issue groups
Repo Compliance
1
1 issue group
ERRORSecurityOutput is not escapedAll output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$apiCode['organization']'.7
- Category
- Security
- Occurrences
- 7
- Severity
- error
Sample message
All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$apiCode['organization']'.
ERRORI18nText Domain MismatchMismatched text domain. Expected 'helpcrunch-live-chat' but got 'helpcrunch'.3
- Category
- I18n
- Occurrences
- 3
- Severity
- error
Sample message
Mismatched text domain. Expected 'helpcrunch-live-chat' but got 'helpcrunch'.
ERRORSecuritySetting is missing a sanitization callbackSanitization missing for register_setting().1
- Category
- Security
- Occurrences
- 1
- Severity
- error
Sample message
Sanitization missing for register_setting().
ERRORSecurityUnsafe printing functionAll output should be run through an escaping function (like esc_html_e() or esc_attr_e()), found '_e'.1
- Category
- Security
- Occurrences
- 1
- Severity
- error
Sample message
All output should be run through an escaping function (like esc_html_e() or esc_attr_e()), found '_e'.
ERRORMaintainabilityinvalid tested upto minorTested up to: 7.0.0 The version number should only include major versions 7.0.1
- Category
- Maintainability
- Occurrences
- 1
- Severity
- error
Sample message
Tested up to: 7.0.0 The version number should only include major versions 7.0.
WARNINGMaintainabilitymismatched plugin namePlugin name "HelpCrunch - Live Chat, Chatbot & Knowledge Base for Customer Service" is different from the name declared in plugin header "HelpCrunch Live Chat".1
- Category
- Maintainability
- Occurrences
- 1
- Severity
- warning
Sample message
Plugin name "HelpCrunch - Live Chat, Chatbot & Knowledge Base for Customer Service" is different from the name declared in plugin header "HelpCrunch Live Chat".
ERRORMaintainabilityMissing direct file access protectionPHP file should prevent direct access. Add a check like: if ( ! defined( 'ABSPATH' ) ) exit;1
- Category
- Maintainability
- Occurrences
- 1
- Severity
- error
Sample message
PHP file should prevent direct access. Add a check like: if ( ! defined( 'ABSPATH' ) ) exit;
ERRORRepo Complianceplugin header no licenseMissing "License" in Plugin Header. Please update your Plugin Header with a valid GPLv2 (or later) compatible license.1
- Category
- Repo Compliance
- Occurrences
- 1
- Severity
- error
Sample message
Missing "License" in Plugin Header. Please update your Plugin Header with a valid GPLv2 (or later) compatible license.
External Connections
Not analyzed yet.
Score History
First score snapshot
v2.0.12
69
Latest
- Findings
- 16
- Errors
- 15
- Warnings
- 1
- Check
- 2.0.0
| Scan | Score | Findings | Errors | Warnings | Plugin | Check |
|---|---|---|---|---|---|---|
| Latest | 69 | 16 | 15 | 1 | v2.0.12 | 2.0.0 |
Relationship Map
Author, categories, issues, domains, and nearby plugins.
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PluginAuthorCategoryIssueRelated
Relationship links
Author
Issue
Related
Yoast SEO – Advanced SEO with real-time guidance and built-in AI24 scoreSite Kit by Google – Analytics, Search Console, AdSense, Speed25 scoreClassic Editor63 scoreWooCommerce21 scoreAkismet Anti-spam: Spam Protection35 scoreAll-in-One WP Migration and Backup34 scoreWordfence Security – Firewall, Malware Scan, and Login Security21 scoreJetpack – WP Security, Backup, Speed, & Growth22 scoreReally Simple Security – Simple and Performant Security (formerly Really Simple SSL)19 scoreAdvanced Custom Fields (ACF®)23 scoreAI Agent by SiteGround54 scoreJoinchat – Enhanced "click to chat"95 scoreFloating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty26 scoreAI Engine – The Chatbot, AI Framework & MCP for WordPress23 score
Author
Issue
Related
Yoast SEO – Advanced SEO with real-time guidance and built-in AI24 scoreSite Kit by Google – Analytics, Search Console, AdSense, Speed25 scoreClassic Editor63 scoreWooCommerce21 scoreAkismet Anti-spam: Spam Protection35 scoreAll-in-One WP Migration and Backup34 scoreWordfence Security – Firewall, Malware Scan, and Login Security21 scoreJetpack – WP Security, Backup, Speed, & Growth22 scoreReally Simple Security – Simple and Performant Security (formerly Really Simple SSL)19 scoreAdvanced Custom Fields (ACF®)23 scoreAI Agent by SiteGround54 scoreJoinchat – Enhanced "click to chat"95 scoreFloating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty26 scoreAI Engine – The Chatbot, AI Framework & MCP for WordPress23 score
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