AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
Category Scores
Issues to Review
Prioritized issue groups from the latest Plugin Check scan
Maintainability
692
11 issue groups
Security
572
12 issue groups
I18n
169
2 issue groups
WARNINGMaintainabilityNon-prefixed global variableGlobal variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$active_tools".317
- Category
- Maintainability
- Occurrences
- 317
- Severity
- warning
Sample message
Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$active_tools".
ERRORI18nText Domain MismatchMismatched text domain. Expected 'support-genix-lite' but got 'post-duplicator'.153
- Category
- I18n
- Occurrences
- 153
- Severity
- error
Sample message
Mismatched text domain. Expected 'support-genix-lite' but got 'post-duplicator'.
ERRORSecurityException output is not escapedAll output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '" {$oParserState->peek()} "'.122
- Category
- Security
- Occurrences
- 122
- Severity
- error
Sample message
All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '" {$oParserState->peek()} "'.
WARNINGMaintainabilityDirect QueryUse of a direct database call is discouraged.101
- Category
- Maintainability
- Occurrences
- 101
- Severity
- warning
Sample message
Use of a direct database call is discouraged.
WARNINGMaintainabilityNo CachingDirect database call without caching detected. Consider using wp_cache_get() / wp_cache_set() or wp_cache_delete().100
- Category
- Maintainability
- Occurrences
- 100
- Severity
- warning
Sample message
Direct database call without caching detected. Consider using wp_cache_get() / wp_cache_set() or wp_cache_delete().
ERRORSecuritySQL query is not preparedUse placeholders and $wpdb->prepare(); found $agentQueryStr97
- Category
- Security
- Occurrences
- 97
- Severity
- error
Sample message
Use placeholders and $wpdb->prepare(); found $agentQueryStr
ERRORSecurityOutput is not escapedAll output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$category_icon'.69
- Category
- Security
- Occurrences
- 69
- Severity
- error
Sample message
All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$category_icon'.
WARNINGSecurityRequest data is not unslashed$_COOKIE[$this->pluginBaseName . '_st_menu'] not unslashed before sanitization. Use wp_unslash() or similar56
- Category
- Security
- Occurrences
- 56
- Severity
- warning
Sample message
$_COOKIE[$this->pluginBaseName . '_st_menu'] not unslashed before sanitization. Use wp_unslash() or similar
WARNINGSecurityInterpolated SQL is not preparedUse placeholders and $wpdb->prepare(); found interpolated variable {$events_table} at JOIN {$events_table} e ON k.id = e.keyword_id\n47
- Category
- Security
- Occurrences
- 47
- Severity
- warning
Sample message
Use placeholders and $wpdb->prepare(); found interpolated variable {$events_table} at JOIN {$events_table} e ON k.id = e.keyword_id\n
ERRORSecurityDatabase parameter is not escapedUnescaped parameter $count_sql used in $wpdb->get_var()\n$count_sql assigned unsafely at line 340.40
- Category
- Security
- Occurrences
- 40
- Severity
- error
Sample message
Unescaped parameter $count_sql used in $wpdb->get_var()\n$count_sql assigned unsafely at line 340.
Show 15 moreShow less
WARNINGSecurityMissing nonce verification34
- Category
- Security
- Occurrences
- 34
- Severity
- warning
Sample message
Processing form data without nonce verification.
WARNINGSecurityInput is not sanitized34
- Category
- Security
- Occurrences
- 34
- Severity
- warning
Sample message
Detected usage of a non-sanitized input variable: $_COOKIE[$this->pluginBaseName . '_st_menu']
WARNINGSecurityNonce verification recommended33
- Category
- Security
- Occurrences
- 33
- Severity
- warning
Sample message
Processing form data without nonce verification.
ERRORMaintainabilitydate date32
- Category
- Maintainability
- Occurrences
- 32
- Severity
- error
Sample message
date() is affected by runtime timezone changes which can cause date/time to be incorrectly displayed. Use gmdate() instead.
WARNINGMaintainabilityslow db query meta query31
- Category
- Maintainability
- Occurrences
- 31
- Severity
- warning
Sample message
Detected usage of meta_query, possible slow query.
WARNINGMaintainabilitySchema Change27
- Category
- Maintainability
- Occurrences
- 27
- Severity
- warning
Sample message
Attempting a database schema change is discouraged.
WARNINGMaintainabilityslow db query tax query26
- Category
- Maintainability
- Occurrences
- 26
- Severity
- warning
Sample message
Detected usage of tax_query, possible slow query.
ERRORMaintainabilitywp function not compatible with requires wp21
- Category
- Maintainability
- Occurrences
- 21
- Severity
- error
Sample message
Function "get_user()" requires WordPress 6.7.0, but your plugin minimum supported version is WordPress 5.0.0.
WARNINGMaintainabilityslow db query meta key18
- Category
- Maintainability
- Occurrences
- 18
- Severity
- warning
Sample message
Detected usage of meta_key, possible slow query.
WARNINGSecurityInput is not validated16
- Category
- Security
- Occurrences
- 16
- Severity
- warning
Sample message
Detected usage of a possibly undefined superglobal array index: $_POST['article_id']. Check that the array index exists before using it.
ERRORI18nMissing Translators Comment16
- Category
- I18n
- Occurrences
- 16
- Severity
- error
Sample message
A function call to __() with texts containing placeholders was found, but was not accompanied by a "translators:" comment on the line above to clarify the meaning of the placeholders.
WARNINGSecurityDatabase parameter is not escaped14
- Category
- Security
- Occurrences
- 14
- Severity
- warning
Sample message
Unescaped parameter $history_table used in $wpdb->get_var()\n$history_table assigned unsafely at line 345.
WARNINGMaintainabilityNon-prefixed hook name10
- Category
- Maintainability
- Occurrences
- 10
- Severity
- warning
Sample message
Hook names invoked by a theme/plugin should start with the theme/plugin prefix. Found: "elite-wps/acl-roles".
ERRORSecurityUnsafe printing function10
- Category
- Security
- Occurrences
- 10
- Severity
- error
Sample message
All output should be run through an escaping function (like esc_html_e() or esc_attr_e()), found '_e'.
ERRORMaintainabilityMissing direct file access protection9
- Category
- Maintainability
- Occurrences
- 9
- Severity
- error
Sample message
PHP file should prevent direct access. Add a check like: if ( ! defined( 'ABSPATH' ) ) exit;
Score History
First score snapshot
v1.4.47
24
Latest
- Findings
- 1,486
- Errors
- 589
- Warnings
- 897
- Check
- 2.0.0
| Scan | Score | Findings | Errors | Warnings | Plugin | Check |
|---|---|---|---|---|---|---|
| Latest | 24 | 1,486 | 589 | 897 | v1.4.47 | 2.0.0 |
Related Plugins
2k+ active installs
1k+ active installs
10k+ active installs
5k+ active installs
3k+ active installs
