SupportCandy – Helpdesk & Customer Support Ticket System

Use of a direct database call is discouraged.

Direct database call without caching detected. Consider using wp_cache_get() / wp_cache_set() or wp_cache_delete().

Use placeholders and $wpdb->prepare(); found $agent_map

Unescaped parameter $agent_map[$old_id] used in $wpdb->get_row()\n$agent_map[$old_id] used without escaping.

Detected usage of meta_query, possible slow query.

Use placeholders and $wpdb->prepare(); found interpolated variable $column at "$column LIKE %s"

Attempting a database schema change is discouraged.

Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$filename".

Replacement variables found, but no valid placeholders found in the query.

Detected usage of meta_key, possible slow query.

File operations should use WP_Filesystem methods instead of direct PHP filesystem calls. Found: mkdir().

PHP file should prevent direct access. Add a check like: if ( ! defined( 'ABSPATH' ) ) exit;

Hook names invoked by a theme/plugin should start with the theme/plugin prefix. Found: "after_set_add_agent".

Hook names invoked by a theme/plugin should start with the theme/plugin prefix. Found: "$hook".

File and folder names must not contain spaces or special characters.

Unescaped parameter $this->slug used in $wpdb->query()

Functions declared in the global namespace by a theme/plugin should start with the theme/plugin prefix. Found: "convert_sec_to_date_interval_string".

Plugin Updater detected. These are not permitted in WordPress.org hosted plugins. Detected: class WPSC_EDD_SL_Plugin_Updater

Plugin Updater detected. Detected code which may be altering WordPress update routines. Detected: _site_transient_update_plugins

The use of function move_uploaded_file() is forbidden

Classes declared by a theme/plugin should start with the theme/plugin prefix. Found: "PSM_Support_Candy".

Global constants defined by a theme/plugin should start with the theme/plugin prefix. Found: "$name".

File operations should use WP_Filesystem methods instead of direct PHP filesystem calls. Found: rmdir().

Plugin name "SupportCandy - Helpdesk & Customer Support Ticket System" is different from the name declared in plugin header "SupportCandy".