Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.
Category Scores
Issues to Review
Prioritized issue groups from the latest Plugin Check scan
Security
328
7 issue groups
Maintainability
60
10 issue groups
Performance
5
1 issue group
Repo Compliance
2
2 issue groups
WARNINGSecurityInput is not sanitizedDetected usage of a non-sanitized input variable: $_COOKIE['_wpms_session_']97
- Category
- Security
- Occurrences
- 97
- Severity
- warning
Sample message
Detected usage of a non-sanitized input variable: $_COOKIE['_wpms_session_']
WARNINGSecurityInput is not validatedDetected usage of a possibly undefined superglobal array index: $_FILES[$MJTC_field]['error']. Check that the array index exists before using it.80
- Category
- Security
- Occurrences
- 80
- Severity
- warning
Sample message
Detected usage of a possibly undefined superglobal array index: $_FILES[$MJTC_field]['error']. Check that the array index exists before using it.
WARNINGSecurityRequest data is not unslashed$_COOKIE['_wpms_session_'] not unslashed before sanitization. Use wp_unslash() or similar69
- Category
- Security
- Occurrences
- 69
- Severity
- warning
Sample message
$_COOKIE['_wpms_session_'] not unslashed before sanitization. Use wp_unslash() or similar
WARNINGSecurityMissing nonce verificationProcessing form data without nonce verification.64
- Category
- Security
- Occurrences
- 64
- Severity
- warning
Sample message
Processing form data without nonce verification.
WARNINGMaintainabilityNon-prefixed global variableGlobal variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$_data".29
- Category
- Maintainability
- Occurrences
- 29
- Severity
- warning
Sample message
Global variables defined by a theme/plugin should start with the theme/plugin prefix. Found: "$_data".
WARNINGSecurityNonce verification recommendedProcessing form data without nonce verification.15
- Category
- Security
- Occurrences
- 15
- Severity
- warning
Sample message
Processing form data without nonce verification.
WARNINGMaintainabilityDirect QueryUse of a direct database call is discouraged.8
- Category
- Maintainability
- Occurrences
- 8
- Severity
- warning
Sample message
Use of a direct database call is discouraged.
WARNINGMaintainabilityNo CachingDirect database call without caching detected. Consider using wp_cache_get() / wp_cache_set() or wp_cache_delete().7
- Category
- Maintainability
- Occurrences
- 7
- Severity
- warning
Sample message
Direct database call without caching detected. Consider using wp_cache_get() / wp_cache_set() or wp_cache_delete().
WARNINGMaintainabilityNon-prefixed hook nameHook names invoked by a theme/plugin should start with the theme/plugin prefix. Found: "ms_ticket_include_thirdparty_addon_in_array".7
- Category
- Maintainability
- Occurrences
- 7
- Severity
- warning
Sample message
Hook names invoked by a theme/plugin should start with the theme/plugin prefix. Found: "ms_ticket_include_thirdparty_addon_in_array".
WARNINGPerformancePost Not In excludeUsing exclusionary parameters, like exclude, in calls to get_posts() should be done with caution, see https://wpvip.com/documentation/performance-improvements-by-removing-usage-of-post__not_in/ for more information.5
- Category
- Performance
- Occurrences
- 5
- Severity
- warning
Sample message
Using exclusionary parameters, like exclude, in calls to get_posts() should be done with caution, see https://wpvip.com/documentation/performance-improvements-by-removing-usage-of-post__not_in/ for more information.
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WARNINGMaintainabilitySchema Change2
- Category
- Maintainability
- Occurrences
- 2
- Severity
- warning
Sample message
Attempting a database schema change is discouraged.
WARNINGSecurityUnfinished Prepare2
- Category
- Security
- Occurrences
- 2
- Severity
- warning
Sample message
Replacement variables found, but no valid placeholders found in the query.
WARNINGMaintainabilityNon-prefixed constant2
- Category
- Maintainability
- Occurrences
- 2
- Severity
- warning
Sample message
Global constants defined by a theme/plugin should start with the theme/plugin prefix. Found: "WP_ADMIN".
WARNINGMaintainabilitytrademarked term2
- Category
- Maintainability
- Occurrences
- 2
- Severity
- warning
Sample message
The plugin name includes a restricted term. Your chosen plugin name - "Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin" - contains the restricted term "plugin" which cannot be used at all in your plugin name.
WARNINGMaintainabilityNo PHP code found1
- Category
- Maintainability
- Occurrences
- 1
- Severity
- warning
Sample message
No PHP code was found in this file and short open tags are not allowed by this install of PHP. This file may be using short open tags but PHP does not allow them.
WARNINGI18nDiscouraged text-domain loading1
- Category
- I18n
- Occurrences
- 1
- Severity
- warning
Sample message
load_plugin_textdomain() has been discouraged since WordPress version 4.6. When your plugin is hosted on WordPress.org, you no longer need to manually include this function call for translations under your plugin slug. WordPress will automatically load the translations for you as needed.
WARNINGMaintainabilityerror log error log1
- Category
- Maintainability
- Occurrences
- 1
- Severity
- warning
Sample message
error_log() found. Debug code should not normally be used in production.
WARNINGMaintainabilityerror log print r1
- Category
- Maintainability
- Occurrences
- 1
- Severity
- warning
Sample message
print_r() found. Debug code should not normally be used in production.
ERRORSecurityOutput is not escaped1
- Category
- Security
- Occurrences
- 1
- Severity
- error
Sample message
All output should be run through an escaping function (see the Security sections in the WordPress Developer Handbooks), found '$MJTC_wp_filesystem'.
WARNINGRepo Compliancereadme parser warnings no short description present1
- Category
- Repo Compliance
- Occurrences
- 1
- Severity
- warning
Sample message
The "Short Description" section is missing. An excerpt was generated from your main plugin description.
WARNINGRepo Compliancereadme parser warnings trimmed section description1
- Category
- Repo Compliance
- Occurrences
- 1
- Severity
- warning
Sample message
The "Description" section is too long and was truncated. A maximum of 2500 characters is supported.
External Connections
Not analyzed yet.
Score History
First score snapshot
v1.1.8
39
Latest
- Findings
- 396
- Errors
- 1
- Warnings
- 395
- Check
- 2.0.0
| Scan | Score | Findings | Errors | Warnings | Plugin | Check |
|---|---|---|---|---|---|---|
| Latest | 39 | 396 | 1 | 395 | v1.1.8 | 2.0.0 |
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